Return and Refund Policy

Effective Date: 11-11-2023

At J.S. Blue Ridge, we aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward return and refund process.

1. Returns

• Eligibility: Items must be returned within 30 days of receipt and in their original, unused condition.
• Process: To initiate a return, please contact our customer service team at [Insert Email] with your order details.

2. Refunds

• Once your return is processed, we will issue a refund to your original payment method within 7-10 business days.
• Shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong item shipped).

3. Exchanges

We offer exchanges for defective or damaged products. If you would like to exchange an item, please contact us for instructions.